Boohoo … I’m crying out for a full refund for my Dorothy Perkins order

A

Anna Tims

Guest
I’ve just got random payments and it blames my bank, but Twitter and Trustpilot are full of complaints

My sister returned an online order from Dorothy Perkins and received a refund in two random payments totalling £12.42, instead of the £48.90 she was due. Customer service told her it was an issue with her bank, but Twitter and Trustpilot is full of complaints from people having the same issue – some say they are owed three-figure sums.

DM, Chorley

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